Digital Services Helpdesk

Zello and Groundwire Phone Applications

• Calling with Groundwire app for mobile devices
• Receiving calls with Groundwire app for mobile devices
• Zello Push to talk desktop application
• Zello Push to talk mobile application

General Information

• TSYS Merchant Center for Credit Card Transactions
• Reporting phishing and or spam email
• ShoreTel Communicator
• New accounts for TSYS Virtual Terminal
• TSYS Merchant Center Password Reset
• Public Copiers

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Tips & Tricks

• Savin Copiers Stapleless staple option
• Savin Copiers How to Scan to EMail
• Printing to Savin copiers-Job Type: Hold or Locked
• Outlook - Email Archiving Policy
• Email Quarantine Safelists and Blocklists
• Outlook - "Your mailbox is almost full" message

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SAM Information

• Smart Money Manager Update to version 3.13
• Updating PIN Number for Customers in SAM
• SmartAlec Wireless printing for Public
• SmartAlec Wireless Printing "First Time User"
• Print Release Station Locations
• Barcode Check

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