Configuring ShoreTel Communicator
The first time you log in to a computer, a few steps will need to be completed to set up your phone. This will be done once on each computer that you log in to.
When you launch ShoreTel Communicator, a wizard will be launched. Read the Getting Started wizard, and click Next.
Enter the server name: voip.tscpl.org, and make sure the "Use Windows credentials" box is checked. When complete, click Next.
You will get a confirmation that your account is set up and logged in. Click Next.
On the final page, check the box to "Start ShoreTel Communicator" before clicking Finish. This will make sure your phone is started when you log in to your computer.
That's it! Your softphone is now configured for use at your computer.